New Clinical Services Director announced

We're delighted to announce that Rachel Seabrook, formally our Clincal Lead has been offered and accepted a new position as Clincal Services Director.

Rachel joined NRS Healthcare in 2010 as a part-time Occupational Therapist answering our product advice line. Rachel has since built up her Clinical Team, going from strength to strength. There are currently 69 members of staff including colleagues at Head Office and those working in the Integrated Community Equipment contracts.

Rachel says about her new role:

“ I am really excited to have this opportunity to lead the Clinical Services Team into a new future. As a company we are now doing more Clinical work than ever before – in Isle of Wight, Milton Keynes, Sandwell and of course within our own ICES contracts.

We have now expanded to include Clinical Wheelchair Services and Technology Enabled Care and are looking forward to developing all of these plus growing our Clinical Services in the range and quality of services we provide.

We have a fantastic, dedicated clinical team here at NRS and I’m looking forward to innovating and developing new services with them”

NRS Healthcare supports Dementia Action Week 2019

Colleagues around NRS Healthcare supported Dementia Action Week 20-26th May 2019 through a number of events.

Dementia Action Week takes place in May each year and unites people, workplaces, schools and communities to take action and improve the lives of people living with dementia.

In 2019 thousands of people took action across England, Wales and Northern Ireland to help people living with dementia in their communities.

The main action prompted everyone to start conversations with people living with dementia they know to reduce isolation and loneliness.

Over twenty colleagues became Dementia Friends after attending inhouse training organised by our Dementia Champion, Occupational Therapy Assistant, Sharon Stevens.

 Assistive Technology Manager, Natasha Salway took part in an event on Amersham market day, highlighting services available to those livinge with dementia, or carers supporting people living with dementia.

Natasha shared a stall in the high street with representatives from Age UK and a local carers charity. Throughout the day Natasha shatred information with members of the public about how Assistive Technology can help those living with dementia.

For further information about how you can get involved in Dementia Action Week in 2020 or further information about living with dementia visit the Alzheimer's Society website

North Yorkshire Assistive Technology team recognised for helping service user

A little over a year ago North Yorkshire County Council commissioned NRS Healthcare to provide a county-wide assistive technology service.

Assistive technology is provided to help people live at home more independently and potentially for longer than may otherwise be possible. It provides reassurance to service users and carers that someone will be alerted should the user require assistance. Devices include GPS trackers, fall detectors, epilepsy monitors, and buttons that can be pressed if the user needs assistance.

Tim is one person who is benefiting from the Assistive technology provided by NRS Healthcare. Tim moved into The Cuttings, an extra care development in Harrogate earlier on in the year.

Tim likes to get out and about with his dog, Daisy, but he can be affected by short-term memory loss following a serious accident several years ago. This has caused him to be lost on a couple of occasions so, to improve his confidence and independence, he now wears a GPS tracker on his wrist, which looks like a conventional watch.

The GPS tracker can be monitored by staff in The Cuttings, which means Tim and Daisy can be easily contacted when they are out, if need be. It has greatly restored Tim’s confidence and his ability to go out walking, shopping and to the local pub to enjoy a quiz night with friends he has made at The Cuttings.

County Councilor Michael Harrison, executive member for adult social care and health integration, said:

“The County Council has been providing assistive technology services for people living in North Yorkshire for several years. We have recently appointed NRS Healthcare to manage the whole process across the county, providing a single, joined up service from referral, assessment, installation and servicing. Just as importantly, we wanted a strategic partner to help us to turn assistive technology into a core part of the health and social care services we deliver.”

For further information please see North Yorkshire assistive technology

Norfolk Service Centre Raises £832 for Children's Charity

Our Norfolk Service Centre has donated £832 to a local charity that supports children and young people who are experiencing bereavement. The team consistently raises large sums of money, each year selecting one Norfolk-based charity as their fundraising focus. Nelson's Journey supports children and young people up to the age of 18, who have experienced the death of someone significant in their life, with a range of services including the help of Bereavement Support Workers, youth clubs, online forums where young people can talk to others in a similar situation, a free smartphone app and lots of online advice and information.

Scott Sayer, Service Manager at the depot in Norwich, said: "I'm really proud of the team - I'm fairly new in my post and so it's the first time I've been involved with the fundraising and the enthusiasm for it has blown me away. We raise money through dress down days, our popular 'chocolate shop' and a bonus ball lottery. Nelson's Journey is an amazing charity doing really good work and we know the money will go towards helping young people who are at a very difficult time in their lives."

Last year, the team raised over £900 for Teenage Cancer Trust and for 2019 they will be supporting the Norwich branch of Alzheimer's Society. We wish our colleagues at Norwich great success in their efforts this year.

NRS Healthcare Awarded Telecare Services Quality Certification

NRS Healthcare is pleased to have been awarded certification by the Telecare Services Association (TSA) to their Quality Standards Framework. The Quality Standards Framework (QSF) has been developed as an independent audit and certification programme for the Technology Enabled Care (TEC) industry. NRS Healthcare delivers full service Technology Enabled Care Services to several customers including Buckinghamshire County Council, North Yorkshire County Council, Lincolnshire County Council and NHS South Devon & Torbay CCG. Nigel Thacker, Development Director for NRS Healthcare said: “The TSA Quality Standard Framework is something our customers are increasingly relying on to show that suppliers are not just working to appropriate standards, but are also constantly improving their services. We are delighted to have achieved the certification as recognition of our developing delivery to our customers.”