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Meet our new Occupational Therapy Assistant

We are delighted to introduce you to Kate Saffell, our new Occupational Therapy (OT) Assistant, who joins the Clinical Services team after working in Product Management for four years. Kate joins the OT team at our head office, and will be using her excellent product knowledge to support customers, care homes and Occupational Therapists in choosing and buying the right equipment for their needs.

Kate is excited about her new role: “My role in Product Management has given me the opportunity to work closely with the Occupational Therapists for a number of years so I’ve seen and experienced first-hand how much they help our customers – something I’m really keen to be involved with going forward.

My role in the Occupational Therapy team will be very customer focussed and I’ll be able to put my product knowledge to good use when taking calls on the product advice telephone helpline or answering questions that come in on email or via live webchat. I’m looking forward to finding out the needs of our customers, talking to them about their individual circumstances and helping them to choose a product that will give them the confidence to live more independently.”

When asked what first attracted her to the role of Occupational Therapy Assistant, Kate was keen to praise the present Occupational Therapy Team and the exciting future they are facing within the business as a whole: “There is a really good opportunity for career progression within the Occupational Therapy sector that I’m keen to explore and the training available is vast. The Occupational Therapy Team at NRS Healthcare is expanding loads at the minute – we’re recruiting more and more Occupational Therapists with a few vacancies still to fill – and that’s also an exciting prospect. I have the added benefit of knowing and working with the Occupational Therapy team at Head Office for nearly 4 years now and that was a big factor in applying for the role of Occupational Therapy Assistant. Rachel, Helen and Sharon have been really kind, helpful colleagues who always go the extra mile whenever you need them and I’m joining their team with a good foundation in product knowledge. I’m really looking forward to this exciting new adventure!”

If you’re interested in finding out more about joining our Occupational Therapy Team please email our Clinical Lead, Rachel, on This email address is being protected from spambots. You need JavaScript enabled to view it. to ask about our vacancies!