- Published: Wednesday, 22 November 2017
We are delighted to introduce you to Kate Saffell, our new Occupational Therapy (OT) Assistant, who joins the Clinical Services team after working in Product Management for four years. Kate joins the OT team at our head office, and will be using her excellent product knowledge to support customers, care homes and Occupational Therapists in choosing and buying the right equipment for their needs.
Kate is excited about her new role: “My role in Product Management has given me the opportunity to work closely with the Occupational Therapists for a number of years so I’ve seen and experienced first-hand how much they help our customers – something I’m really keen to be involved with going forward.
My role in the Occupational Therapy team will be very customer focussed and I’ll be able to put my product knowledge to good use when taking calls on the product advice telephone helpline or answering questions that come in on email or via live webchat. I’m looking forward to finding out the needs of our customers, talking to them about their individual circumstances and helping them to choose a product that will give them the confidence to live more independently.”