News

Our Powys Community Equipment Service receives national accreditation

We’re thrilled to announce that our Powys Community Equipment Service has become the first CECOPS Accredited Service in Wales, in recognition of our compliance with sector related standards.

CECOPS is the independent standards body in the UK for disability equipment, wheelchair and seating services and has a recognised Code of Practice for these services. Our Powys Community Equipment Service, run from Newtown, has been commended for having a good commissioner/provider relationship, a continuous improvement focus and for always looking for better ways of working.

Councillor Stephen Hayes, Cabinet Member for Adult Social Care at Powys County Council said, “The accreditation from CECOPS is testament to the collaborative work between Powys County Council, Powys Teaching Health Board and NRS Healthcare.

“The help and support they give to disabled and elderly people in Powys is reflected in this award.

“The equipment store not only delivers a very high quality service to people who need assistance, but ensures that safety is paramount when assessing an individual’s needs right through to them receiving adaptations or mobility equipment.

“The Powys Equipment Store should be proud of the recognition they have received in being awarded the accreditation, a first for not only Powys, but for the whole of Wales.”

Following the CECOPS assessment, lead assessor, Aileen Orr said: “NRS Healthcare has created a supportive culture in Powys and it was clear from the assessment visit that all staff involved in the provision of the service are enthusiastic about continually improving it. Whenever any observations were raised during the assessment staff were keen to remedy them immediately.

"The service had prepared well for assessment with the Head of Business Process and Information Security conducting a robust and accurate self-assessment using the iCOPS® self-evaluation tool.

"Staff have an excellent working relationship with commissioners and aim to provide the best possible service.”