News

Leading Community Equipment providers work together to support NHS and Local Authorities

To help maximise the benefit of our joint experiences the leading Community Equipment Services companies in the UK and The British Healthcare Trades Association (BHTA) have agreed to work together to support local authorities and the NHS during this current crisis.

Working together to pool our expertise will support continuity of supply of essential equipment and continued service delivery to people in their homes, supporting Local Authorities and the NHS to reduce demand on hospital beds.

To read a full press release please see here.

Partnership working celebrated in Torbay

Our Torbay TECS team were presented with an award last week by Devon and Somerset Fire and Rescue Service to celebrate their partnership working.

Mick Handley one of the TECS Engineers based at our Paignton Service Centre was presented with the award on Thursday at an event attended by people and groups who work closely with the Service.

Devon and Somerset Fire and Rescue service said they were “delighted to be able to celebrate the success of the partnership with NRS Healthcare”.

The partnership between Devon and Somerset Fire and Rescue service has been flourishing for over a year.

Our local Service and Transformation Manager, Jayne Youdan, thought that the free home safety checks offered by the Service, complimented the Technology Enabled Care service we offer, so contacted the to see how we could work together.

Each of the Driver Technicians received training about the things to look for when in a clients home, how to approach the matter with the them and about gaining consent for their details to be passed forwards. The Fire Service arranged for each Driver Technician to attend a home visit to help understand the synergy between the two services.

Devon and Somerset Fire and Rescue Service have helped some of the people referred into them by our Technicians with the fitting of smoke alarms, helping to decommission old and unsuitable heating and give advice on things such as hoarding.

We believe that our combined working helps people to live at home, independently for longer in a safer environment.

The Fire Service returned the favour this summer when they helped to judge a colouring competition run across several schools in the area, and offered a day at the Fire Station for the winners.

'Hand it back' in Herefordshire

We’ve recently launched a “hand it back” campaign in Herefordshire.

Working with Herefordshire Council we’ve urged local residents to look through their homes and let us know about any equipment they may have been loaned that they no longer need.

Many unwanted items sit in the corners of a room, in cupboards or in the back of garden sheds and outbuildings or they are sold at charity shops and at car boots sales, when they could easily be recycled for another resident to use.

A larger number of items are only used once or for a small amount of time and then thrown away. Returning equipment means that thousands of items will be found new homes instead of ending up in landfill, which is good news for the environment.

We’ve made returning equipment easy for residents; they can complete a form on the website, give us a call or email us to tell us they have unwanted equipment or they can drop it at our local depot.

Councillor Pauline Crockett, Herefordshire Council Cabinet Member for Health and Wellbeing, said:

"It would be fantastic if we could increase the amount of equipment returned over the coming months and increase the recycling rates of the service for the county. Unfortunately some people are not aware that the equipment can be easily returned and re-used to help more people which saves money and means we can help more people."

If you live in Herefordshire and have unwanted equipment which has been supplied to you through Hereford Council or the NHS via NRS Healthcare please let us know:

You can visit our returns web page here.

Call us ☎ on 0300 100 0045

Or send us an email ✉ to This email address is being protected from spambots. You need JavaScript enabled to view it., please include your name, address, contact details and when is best to contact you, and we’ll get back in touch as soon possible

Our 2019 success with Carers Trust

Three months into our relationship with our corporate charity partner Carers Trust and we’ve raised over £2,000 to help carers across the UK.

Our Carers Trust Champions at each of our service centres have been doing a great job of rousing the support of their colleagues.

We’ve seen some innovative fund-raising ideas including cake sales, Christmas hat and jumper competitions and a hike up Mount Snowdon.

Each of our local service centres is aligned with a local charity partner who make up part of the Carers Trust network and this means that money raised stays within the local community.

We’re proud of the progress we’re making towards our £10,000 target and the relationships our Carers Trust Champions are building with their local charity partners.

If you would like to help us our target please visit our Virgin Money givingpage.

Christmas Giving in Oxfordshire

In true Christmas spirit this week we donated two wheelchairs to West Berkshire and Reading Carers Hub.

West Berkshire and Reading Carers Hub is part of the Carers Trust network. Carers Trust provides timely, personalised information and support via the Reading and West Berkshire Carers Hub to make caring for a loved-one easier.

Thank you to our lovely Theale service centre colleagues who delivered them on behalf of everyone at NRS Healthcare.

For further information about West Berkshire and Reading Carers Hub please see their website here.