News

Carers Trust Partnership

NRS Healthcare announce their official partnership with Carers Trust

NRS Healthcare have pledged to raise £10,000 over the next year for national UK charity Carers Trust, as part of a new partnership.

Starting on 1st October 2019, NRS Healthcare service centres based across the UK, will play a pivotal role in hosting fundraising events for Carers Trust and its UK-wide network of quality-assured carer charities over the next year, to help raise a grand total of £10,000.

The goals and missions of NRS Healthcare closely match those of Carers Trust in the way that both organisations aim to provide support for unpaid carers across the UK by helping to relieve some of the pressures they can face in their caring role. Partnering with Carers Trust is a natural step for NRS Healthcare, as a large proportion of the people NRS support are family members providing some degree of unpaid care to the users of their equipment and services.

How will the fundraising work?

As a company that believes in “Putting People First” NRS Healthcare already has many staff members spread across their UK service centres who are passionate about fundraising and that is something the company are keen to encourage and celebrate.

That’s why, whenever one of the company’s UK service centres hosts a Carers Trust fundraising event, the business will match the total raised. NRS will also put the person leading the fundraiser in touch with Carers Trust’s local Network Partner, so that they can use the funds to work together and improve local services for unpaid carers.

Speaking about the partnership, Svetlana Kirov, Director of Fundraising and Communications at Carers Trust said:

“Carers Trust is delighted to be working with NRS Healthcare to support unpaid carers throughout the UK. An ageing population and increasing pressure on health and social care budgets are causing a crisis in social care funding, putting real pressure on carers who are already struggling to balance work and life commitments with their caring roles. So we are really grateful to companies like NRS Healthcare whose support means we are able to continue our work to identify and support UK carers.”

Reaching out to unpaid carers

NRS Healthcare is fully aware of the much needed support unpaid carers need – especially when they first start their caring journey.

For this reason, the business has created a First-Time Family Carer Guide as an ideal first port-of-call for anyone who is taking on a new, unpaid caring responsibility, which features lots of important information, such as what to expect in your new role and advice on how to care for your loved ones with dignity.

The guide also includes valuable resources, like which charities and organisations offer different types of support, an explanation of what the Care Act 2014 means for carers and individuals or communities you can connect with online to share your experiences.

NRS Healthcare is thrilled to have the opportunity to collaborate with Carers Trust and hopes the First-Time Family Carer Guide helps to reflect the shared interests and intentions of both organisations.

For further information about Carers Trust and the work they do please visit Carers Trust website

Presentation at the Royal College of Occupational Therapy Annual Conference 2019

We are pleased to congratulate David Lacy, one of our Occupational Therapists, on being invited to present a poster at the recent Royal Colleage of Occupational Therapy Annual Conference (RCOT 2019).

David was recognised for the work that he's done assisting the supply of equipment no longer used in the UK to low and middle income countries. At the RCOT Conference David talked about the partners he had worked with and the difficulties of ensuring that equipment is useful and suitable for the countries it's destined for.

We asked David about his experience:

"I was pleased to have the opportunity to provide a poster at the Royal College of Occupational Therapists Annual Conference 2019 about the donation of assistive devices from community equipment services by NRS Healthcare. These donations have provided over 100 assistive devices for use in low and middle income countries, such as children’s mobility aids, standing frames and seating systems. Around the world only 1 in 10 people has access to the assistive devices that they need, so these donations hopefully make a difference for disabled people and their families where the equipment is needed.

At the beginning of the project I found the advice from colleagues in the network OT Frontiers to be really helpful, so that the donations could be planned in an appropriate way. It has also been great to work with the charity Physionet, who not only collect, ship and distribute the equipment in low and middle income countries, but also have links with therapy services overseas.

I had positive discussions with other conference delegates, including those who wish to donate equipment from their services. I hope the poster has highlighted the issues of appropriate equipment donation and how occupational therapists can facilitate these. I’d like to thank the commissioners of the equipment service at Cambridgeshire and Peterborough for their support in initiating this project, and also occupational therapy colleagues in clinical services at NRS for their part in arranging donation of equipment from their services."

For further information please contact David Lacy at This email address is being protected from spambots. You need JavaScript enabled to view it.

New Clinical Services Director announced

We're delighted to announce that Rachel Seabrook, formally our Clincal Lead has been offered and accepted a new position as Clincal Services Director.

Rachel joined NRS Healthcare in 2010 as a part-time Occupational Therapist answering our product advice line. Rachel has since built up her Clinical Team, going from strength to strength. There are currently 69 members of staff including colleagues at Head Office and those working in the Integrated Community Equipment contracts.

Rachel says about her new role:

“ I am really excited to have this opportunity to lead the Clinical Services Team into a new future. As a company we are now doing more Clinical work than ever before – in Isle of Wight, Milton Keynes, Sandwell and of course within our own ICES contracts.

We have now expanded to include Clinical Wheelchair Services and Technology Enabled Care and are looking forward to developing all of these plus growing our Clinical Services in the range and quality of services we provide.

We have a fantastic, dedicated clinical team here at NRS and I’m looking forward to innovating and developing new services with them”

NRS Healthcare supports Dementia Action Week 2019

Colleagues around NRS Healthcare supported Dementia Action Week 20-26th May 2019 through a number of events.

Dementia Action Week takes place in May each year and unites people, workplaces, schools and communities to take action and improve the lives of people living with dementia.

In 2019 thousands of people took action across England, Wales and Northern Ireland to help people living with dementia in their communities.

The main action prompted everyone to start conversations with people living with dementia they know to reduce isolation and loneliness.

Over twenty colleagues became Dementia Friends after attending inhouse training organised by our Dementia Champion, Occupational Therapy Assistant, Sharon Stevens.

 Assistive Technology Manager, Natasha Salway took part in an event on Amersham market day, highlighting services available to those livinge with dementia, or carers supporting people living with dementia.

Natasha shared a stall in the high street with representatives from Age UK and a local carers charity. Throughout the day Natasha shatred information with members of the public about how Assistive Technology can help those living with dementia.

For further information about how you can get involved in Dementia Action Week in 2020 or further information about living with dementia visit the Alzheimer's Society website

North Yorkshire Assistive Technology team recognised for helping service user

A little over a year ago North Yorkshire County Council commissioned NRS Healthcare to provide a county-wide assistive technology service.

Assistive technology is provided to help people live at home more independently and potentially for longer than may otherwise be possible. It provides reassurance to service users and carers that someone will be alerted should the user require assistance. Devices include GPS trackers, fall detectors, epilepsy monitors, and buttons that can be pressed if the user needs assistance.

Tim is one person who is benefiting from the Assistive technology provided by NRS Healthcare. Tim moved into The Cuttings, an extra care development in Harrogate earlier on in the year.

Tim likes to get out and about with his dog, Daisy, but he can be affected by short-term memory loss following a serious accident several years ago. This has caused him to be lost on a couple of occasions so, to improve his confidence and independence, he now wears a GPS tracker on his wrist, which looks like a conventional watch.

The GPS tracker can be monitored by staff in The Cuttings, which means Tim and Daisy can be easily contacted when they are out, if need be. It has greatly restored Tim’s confidence and his ability to go out walking, shopping and to the local pub to enjoy a quiz night with friends he has made at The Cuttings.

County Councilor Michael Harrison, executive member for adult social care and health integration, said:

“The County Council has been providing assistive technology services for people living in North Yorkshire for several years. We have recently appointed NRS Healthcare to manage the whole process across the county, providing a single, joined up service from referral, assessment, installation and servicing. Just as importantly, we wanted a strategic partner to help us to turn assistive technology into a core part of the health and social care services we deliver.”

For further information please see North Yorkshire assistive technology