Policies & Standards

Here you can find some of our current policies and reports. If you’re interested in a policy or information which is not here, please contact us on 0330 1000 098 or send us an email to reception@nrs-uk.co.uk

Health & Safety Policy

Environmental Policy

Anti Slavery Policy 22/23

Gender Pay Gap Report 2023

Complaints Policy

Corporate Social Responsibility Policy

Equality and Diversity Policy

Tax Strategy

Ethical Code of Conduct

Volunteering and Fundraising Policy

Accreditations, Standards and Certifications

Our services are certified and accredited to a range of industry standards and quality measures, including:
  • ISO 9001 (Quality Management)
  • ISO 14001 (Environment)
  • ISO 27001 (Information Security and Data)
  • ISO 45001 (Occupational Health and Safety Management)
  • Community Equipment Code of Practice Scheme (CECOPS)
  • British Health Trades Association (BHTA) approved
  • TSA Member Organisation
  • The NHS Data Security and Protection (DSP) toolkit
  • Disability Confident Committed Employer.