Ensuring a safe service is received by Service Users - NRS Safe Working Practices:

The Care Standards Act 2000 places a duty on organisations and individuals to safeguard and promote the wellbeing of service users; adults and children.

NRS Healthcare takes this responsibility extremely seriously and is committed to practices that protect vulnerable persons and children from harm and treat them with dignity and respect.

NRS ensures that any vulnerable person and children receiving services from us can access them in safety without fear of abuse.

At the same time we protect our employees from the risk of unfounded allegations.

Our Safeguarding Adults and Safeguarding Children Policies and operational instructions set out the procedures to be taken when abuse is disclosed, identified, suspected or alleged.

NRS Employees will always:

  • Understand their responsibilities which are part of their employment or role
  • Always act, and are seen to act, in the service user’s best interest.
  • Avoid any conduct which would lead any reasonable person to question their motivation and intentions.
  • Take responsibility for their own actions and behaviour.

NRS will ensure that our team is:

  • Fully competent and qualified to carry out their role professionally and to a high standard.
  • Always ensuring that appropriate adult and child safeguarding policies and procedures are adopted, implemented and monitored.
  • Foster a culture of openness and support and have an effective “whistle blowing policy”
  • Clear about their responsibilities regarding confidentiality and the sharing of information.
  • Aware that they are in a position of trust in relation to service users and understand the responsibility that this brings.
  • Performing to the highest standards of personal conduct to instil confidence and respect with our Service Users, following the NRS Code of Conduct
  • Aware and adhere to the NRS policies concerning the giving and receiving of gifts, recording of incidents  and the management of difficult and challenging behaviour
  • Does not undertake any intimate care tasks.